Last updated: May 2026 · Prime Gold Hub / ChennaiGoldBuyer
When you contact us or request a doorstep visit, we may collect your name, phone number, address, and a government-issued ID (as required by law for gold purchase transactions in India). We do not collect financial account details or store payment information.
We use your information solely to: (a) process gold buying transactions, (b) contact you regarding your enquiry or appointment, and (c) comply with legal requirements under the Prevention of Money Laundering Act (PMLA) and applicable RBI/government regulations.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with government authorities if required by law.
Transaction records are retained for the period required under Indian law (typically 5 years). Contact enquiries that do not result in a transaction are deleted within 90 days.
Our website uses Google Analytics (GA4) to understand visitor behaviour. Analytics data is anonymised and does not identify individual visitors. You can opt out of Google Analytics by using browser extensions such as the Google Analytics Opt-out Add-on.
We take reasonable precautions to protect your information. Our website is served over HTTPS. Physical transaction records are stored securely at our business premises.
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@chennaigoldbuyer.com.
For privacy-related queries, email info@chennaigoldbuyer.com or call 98405 50644.